What you will do:
- Ensure a seamless, and frictionless client experience across all aspects of a client’s engagement with Adlook
- Be a generalist with central knowledge of how Adlook can solution for all of a clients needs
- Represent a client’s needs effectively back to Adlook
- Cultivate long-term partnerships as the trusted advisor for a diverse portfolio of accounts
- Conduct regular in-person meetings with exceptional customer service
- Communicate effectively through various channels, meeting high standards and processes
- Address customer inquiries and requests promptly and professionally
- Provide detailed information on our innovative services and products
- Support customers in launching successful ad campaigns
- Deliver persuasive performance reports and QBR presentations to key clients
- Maintain comprehensive product knowledge and act as a mentor for junior colleagues
- Drive impactful projects in account management, becoming a go-to expert
- Collaborate with sales teams to foster relationships with consumer brands and stakeholders
Desired Skills and Experience:
- 6+ years managing online advertising campaigns, preferably for Fortune 1000 clients
- 3+ years in digital media agencies handling programmatic, branding, and full-funnel campaigns
- Proficiency in self-service DSPs and how they fit into a brands overall media mix
- In-depth understanding of agency campaign cycles and decision drivers
- Proven success in creating and managing media plans
- Persuasive communicator with negotiation and presentation skills
- MS Office expertise: Word, Excel, PowerPoint
- Exceptional analytical, problem-solving, and customer-focused skills
- Excellent verbal and written communication abilities
- Multi-tasking, high-energy, and resourceful mindset
- Strong motivation and ability to inspire others
- Experience in mentoring or developing others is a plus
What we offer:
- High-impact, autonomous position in a rapidly growing business
- Flexibility to shape your career as the company expands
- Truly international environment with a creative, dynamic team of professionals
- Opportunity to shape the future of adtech, focusing on Privacy, Sustainability, Technology, and Efficiency
- Competitive Salary
- Top Tier Benefits
- 401k Matching